Contact
A lot depends on who you have your first high-altitude experience with. Whether you have a specific expedition in mind or you're still narrowing your options, a short conversation with someone who has actually been there can save months of guesswork.
No sales funnel. No "discovery call" script. Here's what actually happens.
Off-season, usually faster. During expedition season (March–May and September–November), our team is on the mountain and sometimes out of communication range for days. You'll always get a confirmation that your message was received.
Not a call center and not a sales rep. Our guide team answers technical and expedition questions directly, and they answer thoroughly - every question addressed, every decision explained. Clients tell us that level of responsiveness is what made them confident before they ever set foot on a mountain.
If you're not ready, we'll say so. If a different expedition fits better, we'll tell you. If we think you need more preparation time, you'll hear that too. The goal is making sure the plan matches you, not adding another name to a roster.
Every message is read personally by our team. No autoresponders, no ticket numbers - just a real reply from someone who can help.
Same team, same response time. Pick whatever feels easiest.
Include whatever you can. Even a few details make the conversation more specific from the start.
Which mountain or trek you're interested in - or your general goal if you're still narrowing options.
Your altitude experience so far: peaks climbed, highest elevation reached, or if this would be your first time above a certain altitude.
When you're hoping to go - a specific season, a target year, or just "sometime in the next 12 months."
Any specific questions or concerns. The ones that feel too detailed to ask are usually the most useful ones for us to hear.
A few sentences is plenty. We'll follow up with anything else we need.
Registered Office & Expedition Operations
Kapan-11, Budhanilkantha
Kathmandu 44600, Nepal
Elbrus Region Operations
Ulitsa Moskovskikh Stroiteley 2
Tuapse, Krasnodar Territory, Russia
Chatours Treks & Expeditions Pvt. Ltd.
Our team operates across Nepal and the Elbrus region. During expedition season, we're on the mountain - not behind a desk.
Download the free Expedition Readiness Plan - a practical framework for choosing the right objective, building a preparation timeline, and evaluating any operator you talk to. Useful whether you end up climbing with us or not.
No spam. One useful document, delivered immediately.